Writing Reports in Genesys

Change Sort to Alphabetic Reverse Select the Alphabetic Reverse Sortblock 1. Select the caret to open the dialog box 2. Select the Alphabetic

Reverse Sortblock from the Sortblock drop ‐ down menu

3. Save Report 4. Select Preview button

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Change Sort to Alphabetic Reverse Open the EX.10 Component Report in Reverse Order Report and change it to use

the new Alphabetic Reverse Sortblock 1. Select the caret to open the dialog box 2. Select the “Alphabetic Reverse” Sortblock from the Sortblock drop ‐ down menu 3. Save report 4. Select Preview button

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