Report Writing with Genesys

Insert Group Header Band We first need to insert a group header band

into the relationshipsReport Band, then move our entity labels into the group header band 1. Select the “relationshipsReportBand” and right ‐ click to access the context menu 2. Select “Insert Band”, and then “GroupHeader: 3. Move the Entity labels in “detailBand5” into the new “groupHeader” band 4. Remove whitespace

Insert Entity Diagram Control 1. Drag ‐ drop the “Entity Diagram” control onto the “GroupHeader1” band 2. Bind the “Entity” in the Field List to the “Entity Diagram” control

3. Click the caret on the “Entity Diagram” control and set the “Diagram Type” to Hierarchy 4. Set the “Hierarchy Definition” to “Physical” 5. Save report 6. Preview report

92