Report Writing with Genesys

Report Writer Summary • This course introduced many of the concepts needed to create your own custom reports or modify existing reports to suit your needs • This course is intended as an introduction only • You must use the report writer and try out these concepts for yourself with your data to truly get knowledgeable with these concepts • Custom reports allow you to produce documentation according to your organizations needs

Your data, your view, your documents!

Additional Questions, Discussion, and Parking Lot Items

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