Report Writing with Genesys

Duplicating an Existing Filter We need to create a new filter by copying and revising an existing filter 1. Select the Filters folder 2. Select and right ‐ click on the “Unaddressed Requirements” filter, and then select “Duplicate”

3. Enter the name “My Addressed Requirements” for the duplicate

Modifying the Filter We need to modify the filter for use in our report 1. Select the OR radio button 2. With the “My Addressed Requirements” selected remove the criteria for “Target refined by is Empty” 3. Check the “Not” boxes on the two remaining criteria

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