Report Writing with Genesys

Move Entity Labels to Hierarchy Band In this step we will move the entity labels from the entities band to the hierarchy iterate band 1. Shift ‐ select both labels in “detailBand4” and move to “detailBand5” 2. Select the boundary between the “hiarchyEntityReportBand1” and drag it up to the bottom of “detailBand4” The Entity bound labels need to be rebound to the Hierarchy Entity

3. Drag and drop the Entity field under HierarchyEntities in the Field List onto the moved labels

HierachyEntity Report Band Controls Here we will set the HierarchyEntity band controls to sort numerically, restrict the hierarchy descent to 1 level, choose not to output duplicate targets, and follow the

“built from” relation 1. Select the caret on

HerarchyEntityReportBand

2. Select “Numeric” sort 3. Set “Maximum Levels” to 1 4. Select the Relations drop ‐ down and select the “built from” relationship 5. Uncheck “Report Duplicates” 6. Shrink whitespace 7. Save report 8. Select Preview button

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