Report Writing with Genesys

Modifying the Entity Information for Display We can modify the presentation of the information for display by building out the presentation format using the “Entity Representation” 1. Select the caret on the Label and open the Label Task Dialog box 2. Select the ellipse to open the Entity Representation dialog box

Modifying the Entity Information for Display Cont. In this step we will complete building out the Entity information for display in the report 1. Select “Insert” and then the “Text” type in the drop ‐ down. 2. Type “Component: “ (note: there’s a space after the “Component: ”) 3. Select “Insert” and then “EntityAttribute”. 4. Select Number 5. Select OK

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