Brock Hughes Medical Center Annual Report Fiscal Year 2023-2024

O U R H I S T O R Y

F R O M T H E C H A I R

the most out of every dollar. The clinic has taken on the role of not just treating patients with acute and chronic health conditions, but also providing community wellness and education opportunities to preserve the health state of the community prior to the occurrence of disease. The current staff and service providers have embraced the roles of wellness experts and have established programs such as chronic care management, medication reconciliation, continuous blood glucose monitoring, Blue Bag Program, annual wellness visits and immunizations, as well as disease state education and self-care education. The clinic has taken responsibility for provision of medical transportation financial assistance, with funding from the Wythe-Bland Foundation, for consultative medical appointments to regional providers. BHMC has also partnered with Big Walker Dentistry to refer patients for needed dental interventions and with the Virginia Telemental Health Initiative (VTMHI) to offer behavioral health services via telehealth. The clinic realizes that without the ongoing support of the community it serves the services listed above would not be possible and the clinic’s role in the community would regress. We are grateful for the support of so many donors who have given so generously to our cause. 2025 marks the 30th anniversary of the Brock Hughes Free Clinic formation. As we celebrate this landmark anniversary, the Clinic and I look forward with great anticipation toward the opportunities that lie ahead for growth and further ministry to those citizens of Wythe and Bland Counties who depend upon BHMC for their healthcare now, for another 30 years, and beyond. I know that I will be cheering it on and I am sure you will be, too!

2025 marks a time of change and transition for the Brock Hughes Medical Center (BHMC) and for me. The Clinic will be celebrating 30 years of service to the citizens of Wythe and Bland Counties, providing low cost, compassionate, and high-quality medical, pharmaceutical, and preventive health care. I am rotating off the Board of Directors after fulfilling my 6 year term, five of which was as Chair. So what have we accomplished? The clinic was born in 1995 out of the compassion of volunteer nurses and medical practitioners who sought to provide basic health care to those citizens of Wythe and Bland counties who could not afford or access health care services otherwise. It was primarily a part-time endeavor working out of a variety of rented facilities and providing well-intentioned but basic primary care services. Since that time, the clinic has grown to the entity it is today — a robust hybrid clinic which not only serves the underinsured and uninsured with low-cost but high quality medical care, but also serves individuals who are insured but who choose BHMC as their primary health care provider for the warm, caring atmosphere and convenience of schedule and location. The clinic now has a permanent home located on West Monroe Street in Wytheville which is modern, bright and appealing. The clinic employs 10 full and part time staff, including a nurse practitioner, medical director, a pharmacist, pharmacy technician, and several health care support and administrative personnel. From humble beginnings to its current status as a valuable pillar of the community, BHMC has grown with the ever-changing healthcare industry while still maintaining that home grown atmosphere of compassionate service. As I reflect on these past 6 years, I realize that I have been privileged to witness the establishment of our current clinic as an in-demand hybrid care provider while weathering the unprecedented challenges of low reimbursement rates by insurers and the global pandemic health crisis. Through it all, the clinic has sought diversified funding sources to allow for continued provision of high-quality health care, as well as strategizing ways to optimize the funding that has been received, squeezing

Brock Hughes Free Clinic begins at the Wythe County Health Department. Relocated to the Edgemont Center, staffed by part time employees, with clinic hours during the day. *More accessible for patients

1995

1997

2004

Received 501(c)(3) nonprofit status.

2010

Relocated to the leased Pine Street location.

Began doing business as Brock Hughes Medical Center (BHMC). relocated to 450 West Monroe Street. The building was purchased with a grant from the Wythe-Bland Foundation, allowing for funds to be allocated to services instead of lease payments. BHMC began offering primary healthcare services to children under 18. Began offering the Medication Assistance Program to anyone in the community needing assistance with obtaining prescriptions, insured or uninsured. After extensive interior renovations, the clinic Medicaid expanded in Virginia and BHMC became a hybrid clinic, providing services to patients of all ages who are uninsured or insured with Medicaid or Medicare. *Some commercial insurances accepted Began offering lab services onsite, Covid testing and treatment, and Chronic Care Management program. Partnered with Bland Ministry Center to provide dental services to BHMC patients in the same building (Big Walker Dentistry). Began offering monthly wellness classes and the Medical Transportation Assistance Program for the Wythe-Bland communities. Completed “Project Raise the Roof” renovations. Partnered with VTMHI to offer telehealth behavioral health services to the uninsured and Medicaid patients at BHMC. Began offering VHSL sports physicals. Kicked off the “Raise the Roof” campaign to raise funds for a new roof and parking lot.

2013

2014

2016

2017

2019

2020

2021

Julia S. Jackson King Chair, Board of Directors

2022

2023