Writing Reports in Genesys

Duplicating Reports Cont. 1. Select name attribute and enter new name. 2. Tab or click out of the box to commit the name change. 3. Edit description.

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EX.3 Link Report Review Recap: Inserted Entity Band Inserted Labels (controls) Used the Label Tasks menu box and Entity Representation to control what was produced as text in the report. Learned how to manage the “white space” in a report

Learned how to Duplicate a Report How to make changes to the Report

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