Writing Reports in Genesys

Adding Entity Description to the Report Add the description of the entity to the report. 1. Drag ‐ drop another label onto “detailBand4”

2. Size label across page, note the indent 3. Drag ‐ Drop “ Entity” Field onto the label to bind it to the label 4. Select the carat on the new label 5. Select the ellipses next to “Entity Representation” 6. Select the Field drop ‐ down and select “description” 7. Save Report 8. Select Preview button

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EX.2 Component Report Preview

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