They Just Don't Get It!

The change was obvious. Supervisors left on time, spent their days with their teams instead of buried in spreadsheets, and stepped into being leaders instead of firefighters. Morale went up. So did safety. So did productivity. Pulse Check: Are Supervisors Leading or Just Drowning? Are your supervisors mostly leading-or mostly plugging holes? Did you promote them because they were great operators, or did you train them to be leaders? Do they work reasonable hours, or is burnout baked into the job? Do they connect teams across shifts-or just slap duct tape on the cracks? Because here's the truth: culture doesn't flow from memos or posters. It lives or dies with the presence of frontline leaders. And if your supervisors are drowning, your culture is too.

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