They Just Don't Get It!

Introduction: Caught in the Middle This isn't a typical business book written by MBAs or consultants parachuting in with theories and frameworks straight from the classroom or the latest best-seller. It's built on more than seventy years of combined real-world manufacturing leadership--- leading plants, turning around struggling operations, and working side by side with executives and shop floor teams. We've seen what works, what doesn't, and how the gap between senior leaders and employees can either drive a business forward or drag it down. How often have you heard someone say, or maybe you've said it yourself: "They just don't get it"? It's whispered on the shop floor, where employees are convinced that executives don't understand - or care about - their reality. It's spoken in the boardroom, where corporate leaders struggle to understand why operations can't execute.

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