They Just Don't Get It!

If you're not using data to find and fix problems, what's the point? It's there to drive action, solve problems, and improve your business. Pulse Check: Are You Turning Data into Action? • Does your team understand the story behind the numbers, or have your dashboards become wallpaper? • Is data being used to illuminate issues and drive improvements—or to assign blame? • Have you created a culture where people trust the data enough to use it as a voice? Do you ever hear people saying, "What does the data tell us?" Transition: Data tells you the truth, but that alone won't fix everything. The real test of leadership is choosing what to act on—and just as importantly, what not to.

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