They Just Don't Get It!

Chapter 3: Data—The Foundation for Everything Data is the currency of trust and the universal language of leadership. Without reliable metrics, site leaders navigate by instinct alone. Sidebar: Why Some Leaders Avoid Data Many leaders choose to operate without reliable data. In our experience, it usually comes down to one—or a combination—of three reasons. Chapter 4: Find the Story in the Data Raw numbers don't move people—stories do. This chapter shows how to uncover the patterns and connections that give executives evidence to invest and employees clarity to act. Chapter 5: You Can't Do Everything Leaders face more problems than resources. This chapter covers the discipline of prioritization and distinguishing between issues that matter and those that don't. Chapter 6: The ROI of Fixing Problems

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