They Just Don't Get It!

hold them back. The gap isn't subtle; it's obvious once you know what to look for. If you've made it this far, you already know the central problem: "They just don't get it." Executives don't get operational reality. Employees don't get the business context. Functions work in silos. Everyone wants to win, but misalignment creates frustration instead of results. Your job is to stand in the middle and connect these gaps. But you can only do that effectively if you master the fundamentals that separate high performers from everyone else. Let's examine how these fundamentals play out in practice by comparing high-performing plants with their struggling counterparts across each key area:

Data: The Foundation That Changes Everything

High-performing plants: Data creates a cadence. Displays allow everyone to see what's going on and create a mechanism for urgency and action. Everyone knows the targets and where they stand against them. Teams have line of sight—they understand how their

110