They Just Don't Get It!

Take safety. If people think it's about the recordable rate, they'll go through the motions. But when they see it's personal, that you genuinely care about them, they'll take it seriously. Pulse Check: Culture in Action - Do leaders consistently show up, listen, and follow through? - Are workarounds identified and fixed? - When pressure hits, do leaders' decisions reinforce priorities? - Do employees believe leadership cares about them as people?

Bottom Line: Culture isn't declared—it's lived. Every day, in every decision.

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