The Just Don't Get It!

profitable way to operate a business is to give everybody in the company a voice in how the work gets done and a clear understanding of how their efforts drive business results. But here's the key: you can't just give people a voice. You have to teach them the language of business first. That's exactly what site leaders do every day. They stand in the middle, translating between two worlds— turning executive strategy into shop floor action, and shop floor reality into business results. They're the ones who make the connection between daily work and financial impact visible to everyone. When we first introduced The Great Game of Business, we said the key was to teach the rules, follow the action, and deliver a stake in the outcome. This book picks up that torch and shows how site leaders can bring those principles to life every day— not just in times of crisis, but as a way of operating that builds capability and drives results. As I often say, "If they knew what we know, they'd make better decisions." Don and Bob's book is about making sure they do know—and that starts with leaders who can bridge the gap.

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