The Just Don't Get It!

That's the essence of a Gemba walk: see the work where it's done, ask questions, and understand reality before deciding what to do. Takeaway: Don't confuse activity with impact. Quick fixes may buy you time, but only root cause solutions break the cycle that creates workarounds. The Prioritization Challenge: Focusing on What Matters Most Even when you're addressing root causes, you face another reality: there are always more problems than resources. You can't solve everything at once. As one executive often said, "We can do anything, but we can't do everything." The truth is, trying to do everything usually means doing nothing well. Some problems are loud but low impact. Others are quiet killers that erode performance. The leader's job is to distinguish between the two and focus the team on what truly matters. The Impact--Effort Matrix

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