The Just Don't Get It!

people who want to give you good news or avoid blame. Most telling? We've had seasoned leaders look at their first real-time production data and say, "I had no idea that was happening." Then, five minutes later, they'll claim, "Well, I already knew that." Our response is simple: if you already knew it, why didn't you fix it? Experience and intuition are valuable, but they're not sufficient. Data doesn't replace your judgment—it sharpens it. It fills in the gaps between what you think you know and what's actually happening. Moving Forward Wherever you find yourself—unsure, unwilling, or unconvinced—the journey forward begins in the same place: by learning to tell the right story. Because data without story is just noise, and story without data is just opinion. The next step is turning those numbers into narratives that drive action.

51