The Just Don't Get It!

Sometimes you're flying blind—there's simply no reliable data available. Operators keep handwritten logs that disappear between shifts, and the only "real time" information comes from walking the floor and asking questions. Other times, data exists but feels overwhelming or meaningless. Spreadsheets full of numbers that don't connect to anything actionable. Reports that arrive days after problems occurred. Metrics that seem designed for corporate reporting rather than shop floor improvement. Either way, the outcome is the same: you're left reacting instead of leading, managing crises instead of preventing them. If that's you, stay with us. The principles in this book will give you practical ways to move from firefighting toward clarity, alignment, and measurable results— even if you're starting from scratch. You Don't Want To This one is tougher. Some leaders resist data not because they can't use it, but because they'd rather not confront what it reveals.

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