The Just Don't Get It!

Every plant has problems. Some leaders accept them; others convert them into measurable business value. This chapter shifts focus from firefighting to value creation. Part III: Leading Through People Chapter 7: Supervisors—Organizational Duct Tape Supervisors are the most important yet least equipped people in the plant. This chapter examines their hidden load and how to protect their time for actual leadership. Chapter 8: Indispensable Partners No site leader succeeds alone. HR shapes workforce and culture. Finance connects operations to business impact. The matrix requires influence without authority. Chapter 9: Culture You Can See Culture isn't mission statements—it's what people witness daily. Leaders define culture through what they emphasize, overlook, and how they behave under pressure.

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