Nonprofit Performance 360 Magazine Vol 4 No 4

Making it real requires high visibility changes that can be done relatively quickly and easily. By implementing quick wins in these areas, you make it clear that this culture shift is real and not just management’s flavor of the day. Trying to shift your culture to value knowledge and expertise over title or tenure? Try implementing a lunch-and-learn program that features some of your younger employees demonstrating their knowledge to the rest of the team. That change alone will not completely transform your culture, but you’ll be showing people, right away, that you’re serious about this new direction. Making it permanent requires changes to your organizational infrastructure. This takes longer and involves more people, but if you don’t change some of the basic ways you do things, those making it real changes will simply fade away and the old culture will retake control. If you want knowledge to be more important than title, you may need to change your whole organizational structure. Or, like the example above, you might need to change the fundamental way you make decisions inside the organization. It’s important to at least start on some of these long-term changes right away so people understand the importance of this change. Don’t let agility become the management flavor of the day. Do a deep dive into your culture to understand exactly why you are (or are not) agile, and then come up with a change action plan that connects directly to improving your ability to deliver your mission. It’s time for the nonprofit community to start leading the way when it comes to management and workplace culture, and agility is a perfect place to start. Jamie Notter is a Partner at WorkXO Solutions , a culture management firm that uses culture analytics and innovative consulting to drive organizational growth, engagement, and innovation. He can be reached at jamie@workxosolutions.com .

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