NRCC First 100 Days

Everywhere I went, every conversation seemed to come back to one central goal: helping students succeed. Faculty, staff, and stakeholders all spoke passionately about our mission, and responsibility, for supporting students, not just in the classroom but through the entire arc of the journey. There was a palpable sense of pride in the amazing work that the college has done already and a real sense that there were more opportunities that could be leveraged in the future. People highlighted dozens of success initiatives that have been implemented in the last decade as well as pride in the visible outcomes in our student success data. At the same time, students emphasized that our support is very focused on the front end with a real feeling that the transition to transfer institutions or the workforce was less emphasized. In addition, data suggest that some students are not sharing in the successes we’ve seen in recent years. Part-time students, in particular, often face the steepest challenges and experience fewer of the benefits of our reforms and programs. To bring the full impact of our work to them, we need to design for them as well. Finally, while we are already doing so much work in many places there was a real call to focus on what works and ensure that we are allocating enough resources to fully support all of our students as they pursue opportunity at New River. Where Are We Going? We are proud of our outstanding success rates, but we know there is still work to ensure that every student shares those outcomes. Our goal now is to bring our actions to scale. That means we need to ask: Are there groups of students, such as part-time students and undecided students, who are not experiencing the success that the majority of our students are finding? How can we expand our support network to those students in a sustainable way? How do we ensure that our students are supported at the end of their journey as fully as they are supported at the beginning? What Will We Do Now? A few things emerged that I believe can make an immediate impact. While we continue to have important conversations about long term strategy, here are some things to begin immediately: We will map out the student support experience for part-time and undecided students to identify interventions that can make an impact on the success rates of those students. We will explore opportunities to provide career, transfer, and licensing expense support for students so that we are supporting them as much at the end of their programs as we are the beginning.

Student Feedback Meetings t t F ti s

Veterans Services t r s rvi s