MBSE with GENESYS thru Dec 2024

Clarifying an Incomplete Requirement: Certifying Customers There is a second Concern regarding “Accept Requests from Certified Customers.” There is no guidance regarding the certification of customers.

1. Select Requirement “R.2.1 Accept Requests from Certified Customers” 2. Double ‐ click the generates relationship to edit targets 3. Use New to create a new Concern “Determining the Means of Certifying a Customer” 4. Click OK and Close 5. Double ‐ click the new Concern to open its property sheet

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Capturing the Key Attributes and Relationships for Our Second Concern 1. With the property sheet open, enter the attributes

2. Double ‐ click the results in relationship 3. Use New to create a new Requirement “Customer Certification Service” 4. Click OK and Close Remember the pattern for the Concern ’s Description. Repeat the source information for context then clearly state the problem. The way you state the question can influence the answer. The question “what constitutes a certified user?” might generate a different response.

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