Celco Annual Report 2023

Chief Executive Officer

Welcome to the 66th Annual Meeting of Celco Community Credit Union. We strive to provide exceptional service and commitment to our members which allows Celco Community Credit Union to continue to grow and succeed. We aspire to provide members with the best products and services, support growth in our community, and help our members build a better future. Our members are the driving force behind what we do every day, and because of their commitment to Celco Community Credit Union, we experienced another excellent year. We hope this evening you will enjoy our program along with fellowship amongst family and friends. Here’s a look at some of the latest highlights: ✦ Added our 4th ATM location at 250 Virginia Avenue in Rich Creek, VA (The Rich Creek Town Office). Celco ATM’s are located at Carilion Giles Community Hospital, the Pembroke Office and the Narrows Office for your convenience. ✦ Updated our Debit Cards, they are now compatible with Google Pay and Apple Pay. ✦ Introduced our New App, Celco Card Control, you have complete control over your debit card so you can easily turn your card on or off, set restrictions based on amount, location, or merchant type. ✦ Introduced the New Mobiliti App (mobile banking), move money, make your loan or credit card payment, monitor your accounts anytime and anywhere. ✦ Virtual Branch, is our new and improved online banking platform. ✦ Held several events in our field of membership, including shred day, participated in local school programs, and other community activities. These achievements wouldn’t be possible without the unwavering support of our members. We thank you for your loyalty and dedication, and we look forward to providing you with extraordinary service in the years to come. I would like to thank the Board of Directors, our volunteers, and especially the staff of Celco Community Credit Union for their continued dedication and support. Working together we can provide the quality service our members deserve. If you have any questions, concerns, or need more information about any service of Celco Community Credit Union, please contact me at the credit union. Thank you for your confidence in making Celco Community Credit Union your primary financial institution today and into the future. Respectively, Dean Marshall , CEO ✦ Renovations to our Narrows branch. ✦ Conversion to a New Data Processor. ✦ Instant issuance of VISA debit cards in branches.

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