Building a Trauma Informed System of Care Toolkit

Building a Trauma Informed System of Care Tra ma I formed Care Trai the Trainer

Rev. 5/2019

More Than Concepts – It Provides Real, Relationship Based Care

Examples of Building Trust

∗ Dignity ∗ Respect ∗ Validation ∗ Listening – be present in the moment ∗ Build safety and trust – they are foundations for healing

∗ Boundaries are very important; clear boundaries engender trust.

∗ Remember that the trauma survivor’s family situation may have been like quicksand, with rules constantly changing. ∗ When the agency establishes clear rules and the staff enforces them, clients know what to expect and that helps them feel safe.

SAMHSA “Trustworthy and Transparency” Example

More on Building Trust

∗ Clients are not required to disclose trauma in order to receive trauma-informed services. ∗ Trauma-informed services emphasize the survivor’s strengths and highlight adaptations and resilience. ∗ The focus is on the client—not their behavior, problems, or symptoms—and reducing symptoms or treating an illness. ∗ Staff must not assume that safety and trust are there from the beginning; they must be earned and proven over time.

Trustworthy & Transparency

Pat Risser - Trustworthiness and Transparency In The Hollow Films https://vimeo.com/107478500

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