Building a Trauma Informed System of Care Toolkit

Building a Trauma Informed System of Care Aim High to Reach All

Trauma Informed Healthcare Training

When Becky Haas joined the staff at Ballad Health as Trauma Informed Administrator, her role was two-fold: 1) Identify and implement programs to reduce childhood trauma in the community and 2) Provide training to Ballad Health team members within their twenty-one hospitals as a strategy to launch them into becoming a trauma informed healthcare system. This precipitated a need for a two-hour training specific to healthcare staff from all disciplines including housekeeping, security, volunteers, and so forth. The goal of this training is to help staff realize that the wound, injury, or illness that brings someone to Ballad Health as a patient, could have a backstory of trauma. This training reminds staff to be aware of the patient’s psychological and emotional needs as well as physical needs. It encourages staff to approach patients from a perspective of empathy (not blame) for life issues that may be a result of or response to trauma and treat service users as equal, valued human beings. Learning objectives for this training consist of: • What is Trauma? • How to Identify Trauma • Effects of Trauma on Brain Development • Understanding and Using ACEs • Prevalence of Trauma • 4 “R’s” of Trauma Responsive Healthcare • Why Medical Settings Can be Distressing • Creating a Trauma Informed Environment • Using “D,E,F” Protocol 1 • Healthcare Staff Self-Care • SAMHSA Six Pillars of Trauma Informed Approach

1 The DEF Protocol is for the Health Care Toolbox https://www. healthcaretoolbox.org/what-providers-can-do/d-e-f-protocol-for-trauma informed-pediatric-care.html

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