Brock Hughes Annual Report 2024-2025

MEET Jennifer

W hen Jennifer Freeman discovered Brock Hughes Medical Center (BHMC) while searching

was referred to the BHMC Chronic Care Management Program for additional support. Through the program, Jennifer gained access to a Continuous Glucose Monitor (CGM). Without insurance, CGM sensors can cost between $150 and $350 per month. Jennifer received her sensors from the BHMC pharmacy for just $7 every two weeks. Jennifer began meeting biweekly with Dr. Sword, BHMC’s pharmacist and diabetes educator, who provided hands on guidance, reviewed her glucose readings, and helped adjust her treatment plan. Her CGM readings were securely transmitted to the clinic, allowing for close monitoring and timely recommendations. The CGM also became a powerful educational tool. Jennifer could see in real time how her food choices impacted her blood sugar. With this knowledge, she made meaningful dietary changes. As her numbers improved, she was even able to safely reduce the dose of one of her diabetes medications. In just three months, Jennifer’s A1C dropped from 11.5% to 6.4%, well below the recommended target. Jennifer says the compassionate care she receives at Brock Hughes Medical Center has transformed her understanding of diabetes and empowered her to take control of her health. Her story is a powerful example of how access to affordable care, patient education, and ongoing support can truly change lives.

online in 2024, she was facing a difficult reality. A homemaker who had recently lost her health insurance coverage, Jennifer could no longer afford visits with her previous provider or pay for her medications at a retail pharmacy. She needed affordable, accessible care and she found it at BHMC. The BHMC team immediately began assisting Jennifer through in-house pharmacy services, ensuring she had access to the medications she needed without the overwhelming financial burden. In September 2025, during a routine visit, lab work revealed her A1C was 11.5%, significantly above the recommended goal of under 7% for individuals living with diabetes. This level placed her at serious risk for complications. Her provider prescribed Ozempic and metformin. Jennifer received Ozempic through the Medication Assistance Program (MAP) at BHMC. This program saved her approximately $950 a month! Despite starting treatment, Jennifer continued to experience large fluctuations in her blood sugar levels. In November, she

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