Aug 2023 Genesys Report Writer

Summary Fields

• The report writer has the capability to count records that it’s outputting into a report band • Summary fields can be used to output total counts of entities

Note: Excerpted from Dev Express tutorial

173

Summary Fields Objective

• Objective: • Learn to create summary field output, sum the number of entities encountered in the report

• Exercise: Create “EX.14 Component Count Report” • Create a new report titled, “EX.14 Component Count Report” • Report will output: • A table that shows a running count in column one of the table • List of Components in column two of the table • Summary count of the number of components in the table

174