Aug 2023 Genesys Report Writer

Reporting Multiple Entity Classes Preview If you run the report using just the change made in the prior slide you will get this result:

NOTE: The mistake in the report is due to Label control hard coded to display a Text Field: “Component:”

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Editing Entity Representation

We need to change the fixed text added to the Entity Representation to a “Class Property” with the field of Name selected 1. Select the caret to open the dialog box 2. Select the ellipses to open the Entity Representation dialog 3. Edit the Entity Representations, change the “Text” Type to “ClassProperty”, select “Name” in the field and add a “: “ in the Suffix field 4. Save report 5. Select Preview button

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