Aug 2023 Genesys Report Writer

Insert Hierarchy Entity Report Band

In this step we will make room in the detailBand4 and insert the HierachyEntities band 1. Drag down page footer margin to make space at the bottom of detailBand4 2. Right-click in detailBand4, select “Insert Detail Report”, then select “HiearchyEntities” from the menu

95

Move Entity Labels to Hierarchy Band In this step we will move the entity labels from the entities band to the hierarchy iterate band 1. Shift-select both labels in “detailBand4” and move to “detailBand5” 2. Select the boundary between the “hiarchyEntityReportBand1” and drag it up to the bottom of “detailBand4”

96