Aug 2023 Genesys Report Writer

Course Overview

• Introduce the basics of the GENESYS Report Writer • Create a number of customized reports • Discuss the application of scripting to reports • Review a sample of existing reports

Get set to let the reporting genie out of the bottle!

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Course Outline

• Introduction to the Report Writer • Intro to Banded Report Writer Concepts • Report Writer Interface • Label Controls • Panels, Shapes and Lines • Report Bands • Project Data and Report Bands • Entity Bands • Relationship Bands • Target Bands • Hierarchy Iterate • Controls – Shrink and Compress

• Sub Reports and Parameters • Sub Reports • Report Parameters • Sorting and Filtering • Sort Blocks • Filters in Reports • Tabular Data • Column Layout • Table, Rows, and Cells • Summary Fields • Diagrams

• Entity Diagrams • Importing Images

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