2017 Annual Nursing Report

TRANSFORMATIONAL LEADERSHIP

CNO Message In reflecting back over 2017, many of us would refer to it as “the year of surveys!” We had a successful Joint Commission Triennial Accreditation, Chest Pain Accreditation, Joint (Hip and Knee) Recertification, and Sepsis Certification. All of these recognitions help set our facility apart as one that delivers quality care. We ranked 20th (out of 142) in HCA for 2017 Clinical Excellence, which highlights our success with many indicators, including mortality reduction, sepsis, and hospital-acquired infections. We are a high- quality organization, and I thank all of you for the dedicated care you give to our patients.

Each of you, as strong nurses and leaders, have done an awesome job in continuing to provide quality care to our patients and supporting the hospital’s mission – “Above all else we are committed to the care and improvement of human life.” This facility has a strong vision for the future that is made more resilient by each of you and your daily contributions to nursing and the patient experience. Our primary focus for an exceptional patient experience, as well as improving the employee and physician experience, will continue throughout 2018. In order to attain these goals, you, as nurses, must continue to be the leaders. I appreciate your time and dedication to a great year for nursing at LGHM. It has been my pleasure to serve as your CNO for the past four years and to have worked at this facility for 23 years. I have watched the nursing culture change to one of shared decision-making and engaged nursing staff at all levels. I feel confident this facility will have a Magnet site visit this summer and will go on to attain our second Magnet re-designation – you should all be very proud of being a Magnet facility since 2009.

Please enjoy this annual report and reflect on the stories presented in it – stories that highlight a very successful year. My thanks and appreciation to every member of the nursing staff for the great care you give to our patients, as well as taking care of each other every day.

— Ellen Linkenhoker, MSN, RN, CNML

NURSE LEADERS Front row, left to right-Bitsy Musial, SS Director; Ellen Linkenhoker, CNO; Joy Gilman, Birthing Center Director; Jennifer Larkin, Cardiopulmonary Director; Back row left to right-Julie McElwee, ED Director; Marcia Mason, Quality Director; MJ Bean, Advanced Clinicals Director; Brady Lutz, ICU/ PCU Director; Christy Sutphin, Education/Magnet Program Director; Jennifer Redd, Clinical Operations Manager; Tara French, MSPO Director

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